Here at TEAMPetSupply.com our customers come first. We know you have lots of questions so we attempted to answer the most common ones below. Of course if the answer is not here don’t hesitate to contact us.

What are the delivery charges for orders from TEAMPetSupply.com?
Every order over $59 ships for free! If you order an item that does have a shipping charge, rest assured that we only charge the true shipping cost. When ordering multiple products it is possible that they will ship from different warehouses across the country and may incur a charge for each item.
Which payment methods are accepted at TEAMPetSupply.com?
We accept Paypal and your favorite credit cards - Visa, Mastercard, Discover, and American Express.
What happens to the donation to the Pet Shelter or Rescue if I return my product?
Our support for Pet Shelters and Rescues is our number one priority at TEAMPetSupply.com. We will still make the advertised donation through GGO even if you return your item.
How do you decide which Pet Shelters and Rescues receive support?
TEAMPetSupply.com works with GreaterGood.org (GGO). GGO supports shelters and rescue organizations across the country with local representatives who are in constant contact with the local shelters and rescues. Through their various programs (A Shot At Life, Pets & Vets, Rescue Rebuild, and others) they are able to support a large number of recipients.
How do I know you are truly donating?
A Lot of online sites claim that they donate to charities but there is no way to verify it. TEAMPetSupply.com shows our customers exactly what will happen for each product they purchase. We encourage you to reach out directly to GreaterGood.org to verify we make donations to them on a scheduled basis.